NEW TSB: Noise with F-sport Springs!! Released 10-14-09
11-26-09, 02:32 AM
#63
Lexus Test Driver
Has anyone had any luck taking it to a dealer that did not do the original install or sell the springs? My local dealer keeps refusing to do the swap, stating it has to go to the dealer that sold me the springs (an hour away).
11-27-09, 09:14 AM
#64
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Location: California
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11-30-09, 09:25 AM
#66
Lexus Fanatic
Interesting, I hope this is not the dealer you bought the car from. If so, end of return business.
11-30-09, 09:58 PM
#67
Lexus Test Driver
I have some more phone calls to make. I don't want to do the drive! =)
12-02-09, 01:39 AM
#69
Lexus Test Driver
The official statement I got from Lexus was I have to take car in to dealer who sold me the springs. This was right when the whole thing broke public, so maybe it's more laxed now. I'm about to call my local dealer which I did not buy the springs from and see if they will reconsider doing the work. When I first inquired about the TSB, they didn't even know what I was talking about. I am sure the two dealers you listed are qualified and aware of the bad springs by now.
12-03-09, 05:52 PM
#70
I used to work in the auto industry in SD. take it to el cajon. I have delt with them many times in the past when i had my is300. never a problem.
I take my baby in tomorrow to get her work done. Cant wait to get her back.
Lazar
I take my baby in tomorrow to get her work done. Cant wait to get her back.
Lazar
12-04-09, 02:06 AM
#71
I had the tsb done at Westminister Lexus when i got the car back the rear sits a little higher then before and the SA told me that it will settle in a few days. Is that true? Also when i looked at the spring the spring # says 53090 is that the wrong spring souldn't it be 53091? my car is 07 is350 did they use the wrong spring on my car?
12-04-09, 09:36 PM
#72
Had mine done 4 weeks ago not only is coil slap noise gone, the car rides smooth, nice and firm but not to harsh way better than before it feels like they change spring rate. Also when they removed my right side spring they saw my shock was leaking it was blown, they order new one and replaced it for free.
Very happy with F-Sports now Lexus stepped up on this one and redesigned this product in typical Lexus manner with a high quality fix. They"ve been aware of problem since release of F-Sport spring so it took them about year to fix it but they did great job.
When I had mine springs installed my dealership, Lexus of Greenwich went as far as to have regional tech manager check my car it was the first F-sport spring they had installed and were not aware of this problem. After having my car week we put Tein sleeves on them to mask the noise but this was just quick fix. Lexus informed me that they were working on fix and would inform me when it was ready.
Well 6 weeks ago when I brought my car in for its 10k oil change the service manager pulls me over to side and told me that TSB came out for springs and he was ordering a replacement set and that it would take two weeks for them to come in. I have great dealership they never gave me hard time,they followed up with me, my service manager even called me twice to check of status of springs. He even installed my CAI for free because of issue I had with springs. How many dealerships do anything for free.
Loving the new springs I would advise anyone with F-Sports Springs go in and tell your local dealer that your here noise even if they can't duplicate noise they have to fix the problem due to TSB out on springs especially since one of my shocks was blown I would definitely get this done. As longer as you had your dealer install them it should be 100% free.
Very happy with F-Sports now Lexus stepped up on this one and redesigned this product in typical Lexus manner with a high quality fix. They"ve been aware of problem since release of F-Sport spring so it took them about year to fix it but they did great job.
When I had mine springs installed my dealership, Lexus of Greenwich went as far as to have regional tech manager check my car it was the first F-sport spring they had installed and were not aware of this problem. After having my car week we put Tein sleeves on them to mask the noise but this was just quick fix. Lexus informed me that they were working on fix and would inform me when it was ready.
Well 6 weeks ago when I brought my car in for its 10k oil change the service manager pulls me over to side and told me that TSB came out for springs and he was ordering a replacement set and that it would take two weeks for them to come in. I have great dealership they never gave me hard time,they followed up with me, my service manager even called me twice to check of status of springs. He even installed my CAI for free because of issue I had with springs. How many dealerships do anything for free.
Loving the new springs I would advise anyone with F-Sports Springs go in and tell your local dealer that your here noise even if they can't duplicate noise they have to fix the problem due to TSB out on springs especially since one of my shocks was blown I would definitely get this done. As longer as you had your dealer install them it should be 100% free.
12-09-09, 10:14 AM
#73
Had mine done 4 weeks ago not only is coil slap noise gone, the car rides smooth, nice and firm but not to harsh way better than before it feels like they change spring rate. Also when they removed my right side spring they saw my shock was leaking it was blown, they order new one and replaced it for free.
Very happy with F-Sports now Lexus stepped up on this one and redesigned this product in typical Lexus manner with a high quality fix. They"ve been aware of problem since release of F-Sport spring so it took them about year to fix it but they did great job.
When I had mine springs installed my dealership, Lexus of Greenwich went as far as to have regional tech manager check my car it was the first F-sport spring they had installed and were not aware of this problem. After having my car week we put Tein sleeves on them to mask the noise but this was just quick fix. Lexus informed me that they were working on fix and would inform me when it was ready.
Well 6 weeks ago when I brought my car in for its 10k oil change the service manager pulls me over to side and told me that TSB came out for springs and he was ordering a replacement set and that it would take two weeks for them to come in. I have great dealership they never gave me hard time,they followed up with me, my service manager even called me twice to check of status of springs. He even installed my CAI for free because of issue I had with springs. How many dealerships do anything for free.
Loving the new springs I would advise anyone with F-Sports Springs go in and tell your local dealer that your here noise even if they can't duplicate noise they have to fix the problem due to TSB out on springs especially since one of my shocks was blown I would definitely get this done. As longer as you had your dealer install them it should be 100% free.
Very happy with F-Sports now Lexus stepped up on this one and redesigned this product in typical Lexus manner with a high quality fix. They"ve been aware of problem since release of F-Sport spring so it took them about year to fix it but they did great job.
When I had mine springs installed my dealership, Lexus of Greenwich went as far as to have regional tech manager check my car it was the first F-sport spring they had installed and were not aware of this problem. After having my car week we put Tein sleeves on them to mask the noise but this was just quick fix. Lexus informed me that they were working on fix and would inform me when it was ready.
Well 6 weeks ago when I brought my car in for its 10k oil change the service manager pulls me over to side and told me that TSB came out for springs and he was ordering a replacement set and that it would take two weeks for them to come in. I have great dealership they never gave me hard time,they followed up with me, my service manager even called me twice to check of status of springs. He even installed my CAI for free because of issue I had with springs. How many dealerships do anything for free.
Loving the new springs I would advise anyone with F-Sports Springs go in and tell your local dealer that your here noise even if they can't duplicate noise they have to fix the problem due to TSB out on springs especially since one of my shocks was blown I would definitely get this done. As longer as you had your dealer install them it should be 100% free.
