Suspension and Brakes Springs, shocks, coilovers, sways, braces, brakes, etc.

Dealer refusing to do TSIB update on F sport springs?

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Old 10-26-10 | 10:41 AM
  #31  
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Oooo, I know!! *raises hand all excitedly* I have an idea!! Sell the springs at a deep discount to someone who has a bumpin' beat and won't mind the clunk!
Old 10-26-10 | 10:54 AM
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Or buy the TEIN Coil Silencer's and fix the clunking sound yourself.
Old 10-26-10 | 11:01 AM
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Originally Posted by Raralith
Or buy the TEIN Coil Silencer's and fix the clunking sound yourself.
thats actually not a bad idea. ive seen people use clear tubing and just line one coil.
Old 10-26-10 | 11:37 AM
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I had the spring TSIB done by a dealer that did not install my F-Sports...I installed them myself. I think it depends on the dealer though and how tight you are with service. I have bought several cars from the dealer and they're really good guys. Either way though, you should get them replaced if you're within your 1 year warranty. I haven't throughly read your thread so I don't know if you are, but if you're out of it, I'd say it's a battle you probably won't win due to the warranty attached to the springs. Good luck...I hope they help you out.
Old 10-27-10 | 05:20 PM
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so after battling it out with Lexus corporate today on the phone, I called another lexus dealer and explained the situation. They said bring it by, shouldn't be an issue at all. I brought it there and they looked at my car for 5 mins on the lift just to verify I had F sport springs. They brought the car back up front to me and walked me over to the parts dept to order the springs. They ordered them and are going to do the job as soon as they come in, all 100% warrantied.

Unreal how different these dealers can be.
Old 10-28-10 | 05:03 AM
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all that *****ing for nothing lol

no seriously, glad you got it worked out.
Old 10-28-10 | 07:58 AM
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Looks like you have a new dealer Glad it worked out for you
Old 10-28-10 | 09:39 AM
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Yay!! .........
Old 10-28-10 | 01:08 PM
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Nice outcome.
Old 11-02-10 | 07:35 AM
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dropping the car off today for the new rear springs to be installed, hopefully all goes well, I'll post back if/when it does!
Old 11-02-10 | 02:50 PM
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**update

Got my car back from the dealer today with updated springs. And my right rear rim was freshly curbed but I couldnt find one curb between where i dropped it and where the service bay is.

So THEN I leave and I have the same sound!!! Now I'm thinking the sound is coming from underneath my rear decklid. FML
Old 11-05-10 | 11:15 AM
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im from ny as well wich dealer did you go to?
lexus of queens? ralley lexus? or someone else?
Old 11-05-10 | 11:57 AM
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the dealer that did it for me without busting my ***** was smithtown
Old 11-05-10 | 01:16 PM
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Originally Posted by ScKcBc
the dealer that did it for me without busting my ***** was smithtown
who was the ones that gave you problems?
i wanna make sure i dont go there and get problems...
Old 11-05-10 | 06:25 PM
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Originally Posted by fis350f
who was the ones that gave you problems?
i wanna make sure i dont go there and get problems...
massapequa and rockville center. I'll never go to either one again



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