Custom Bilstein / Coilover Suspension – Supra – gixxer_drew Setup
#31
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Join Date: Nov 2007
Location: TX
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Did you get this resolved? If so how can we ensure this doesn't happen when ordering in the future?
#32
Pit Crew
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I know this since I have had them do this for three sets of shocks and on one set they cut the grove but did not move the snap ring.
They covered the shipping costs both ways to fix their mistake.
#33
Driver School Candidate
Now, again need to contact AJUSA.com to send me at least "shocks metal cover/plug that goes on top of the shock".
flash9: is this part needed, guess need to protect shock, please advise.
#34
Pit Crew
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Yes, they resolved partially, but very slow (took 5 weeks since I reported issue), just got them today back, and this time they send just shocks without hardware that originally came.
Now, again need to contact AJUSA.com to send me at least "shocks metal cover/plug that goes on top of the shock".
flash9: is this part needed, guess need to protect shock, please advise.
Now, again need to contact AJUSA.com to send me at least "shocks metal cover/plug that goes on top of the shock".
flash9: is this part needed, guess need to protect shock, please advise.
Interesting you worked through AJUSA with this.
I dealt directly with Bilstein USA since they were the ones doing the shock modification.
#35
Driver School Candidate
I do have now direct Bilstein USA contact, just sent email to both.
Thanks
#36
Driver School Candidate
#39
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#40
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