Wheels, Tires & Brakes Forum Where else do you go for wheel, tire and brake information?

So Discount Tires wanted $40 to Patch my Tire LOL

Thread Tools
 
Search this Thread
 
Old 02-15-08, 01:50 AM
  #1  
xknowonex
Lexus Fanatic
Thread Starter
iTrader: (2)
 
xknowonex's Avatar
 
Join Date: Apr 2005
Location: CA
Posts: 5,045
Likes: 0
Received 1 Like on 1 Post
Default So Discount Tires wanted $40 to Patch my Tire LOL

So the other day, as I need my routine weekly tire pressure check, I discovered that my rear passenger tire has only 13 psi left while all the others were at 35-37 psi. I thought that it is probably a leaky wheel like one of my other wheels. To my relief, it was only a screw in my $$$ new 275/30/19 tire, and that should be a cake repair.

Today I finally took it to Discount Tires and the guy wanted freaking $40 to patch AND warned that it is "most likely damaged" on the inside due to it pinching against the rim while riding on low pressure and that they won't remount it if they see it damaged, thus requiring me to buy a new tire. As for the warning, if it is damaged, I would not chance it because I wrecked a car before due to blowout. But for the price of $40 while the bays are empty, what a joke! Cheap ****-Li tires for a tiny old Tercel is probably cheaper!

So I drove couple blocks down and another tire shop did it for $15
Old 02-15-08, 01:53 AM
  #2  
chrispy
Moderator
iTrader: (21)
 
chrispy's Avatar
 
Join Date: Sep 2005
Location: SoCal
Posts: 5,764
Received 79 Likes on 37 Posts
Default

They should live up to their name. Glad you got that fixed.

I saw you driving down Ball around 5 today. My GS was getting its monthly alignment at Firestone. Lifetime alignment FTW!
Old 02-15-08, 04:59 AM
  #3  
19psi
Lexus Champion
 
19psi's Avatar
 
Join Date: Feb 2007
Location: Lou-Evil KY
Posts: 2,489
Likes: 0
Received 3 Likes on 3 Posts
Default

they wre probably going to do the inside patch plug, which requires dismounting the tire and plug patching from the inside. it's quite a bit more work and time involved, esp when they have to remount it and balance it again. it's a much better repair, but obviously more expensive.
a simple plug from the outside usually works, but some shops won't do that anymore. i guess that's what you had done down the street.
Old 02-15-08, 09:32 AM
  #4  
link13
Lead Lap
 
link13's Avatar
 
Join Date: Nov 2001
Location: CA, Mid OC
Posts: 4,063
Received 46 Likes on 40 Posts
Default

I have found discount to be a pretty good shop overall. They are in major CYA mode because of liability issues.
Old 02-15-08, 07:01 PM
  #5  
mitsuguy
Maintenance Moderator

iTrader: (2)
 
mitsuguy's Avatar
 
Join Date: May 2005
Location: AZ
Posts: 6,388
Likes: 0
Received 24 Likes on 21 Posts
Default

Originally Posted by link13
I have found discount to be a pretty good shop overall. They are in major CYA mode because of liability issues.
as are all major tire retailers...

for us, a repair is done right, or is not done at all... and if a tire is not repairable for any reason (damage from being run flat, in the shoulder or sidewall, etc), then you are either buying a new tire or putting the spare on...

you can thank the lawyers for these rules, by the way... I mean, sure, it's all in the name of safety, but the manufacturers have gotten stricter and stricter as to what we can and can't repair safely...

I foresee in the near future, not being allowed to repair a tire at all... (most run flat tires do not allow repair already)
Old 02-15-08, 07:05 PM
  #6  
mitsuguy
Maintenance Moderator

iTrader: (2)
 
mitsuguy's Avatar
 
Join Date: May 2005
Location: AZ
Posts: 6,388
Likes: 0
Received 24 Likes on 21 Posts
Default

Originally Posted by 19psi
a simple plug from the outside usually works, but some shops won't do that anymore. i guess that's what you had done down the street.
couple people died from tires repaired that way... it doesn't do anything to maintain the integrity of the inner liner, thus reducing reliability of the tire...

give that info to a lawyer, and it's millions of dollars worth of lawsuits...

according to tire manufacturers, the only safe way is to have a rubber filler in the area that the puncture was, and then a patch on the inside...
Old 02-15-08, 07:07 PM
  #7  
mitsuguy
Maintenance Moderator

iTrader: (2)
 
mitsuguy's Avatar
 
Join Date: May 2005
Location: AZ
Posts: 6,388
Likes: 0
Received 24 Likes on 21 Posts
Default

Originally Posted by xknowonex
So the other day, as I need my routine weekly tire pressure check, I discovered that my rear passenger tire has only 13 psi left while all the others were at 35-37 psi. I thought that it is probably a leaky wheel like one of my other wheels. To my relief, it was only a screw in my $$$ new 275/30/19 tire, and that should be a cake repair.

Today I finally took it to Discount Tires and the guy wanted freaking $40 to patch AND warned that it is "most likely damaged" on the inside due to it pinching against the rim while riding on low pressure and that they won't remount it if they see it damaged, thus requiring me to buy a new tire. As for the warning, if it is damaged, I would not chance it because I wrecked a car before due to blowout. But for the price of $40 while the bays are empty, what a joke! Cheap ****-Li tires for a tiny old Tercel is probably cheaper!

So I drove couple blocks down and another tire shop did it for $15
and what would you have done if the guy from discount was right?

what if it was run flat? then what?

I do agree, I think the price is high, and definitely not what we charged when I was with Discount... might wanna take that one up with a manager...
Old 02-17-08, 02:42 AM
  #8  
xknowonex
Lexus Fanatic
Thread Starter
iTrader: (2)
 
xknowonex's Avatar
 
Join Date: Apr 2005
Location: CA
Posts: 5,045
Likes: 0
Received 1 Like on 1 Post
Default

Originally Posted by mitsuguy
and what would you have done if the guy from discount was right?

what if it was run flat? then what?

I do agree, I think the price is high, and definitely not what we charged when I was with Discount... might wanna take that one up with a manager...
I would not hesitate to replace the tire at all if it was damaged. I wrecked a car before owning my SC due to a blowout so I know firsthand to not jeopardize my safety - and the safety of others equally as well - and my car at any cost.

BTW, the shop down the street charged me $15 to patch it from the inside as well.

The point of my rant on here is that $40 to patch a tire seems to be either excessively high in relation to the cost of most tires and the amount of labor is required.
Old 02-17-08, 05:03 AM
  #9  
mitsuguy
Maintenance Moderator

iTrader: (2)
 
mitsuguy's Avatar
 
Join Date: May 2005
Location: AZ
Posts: 6,388
Likes: 0
Received 24 Likes on 21 Posts
Default

unless things have changed out there, here in texas, they still repair tires for free...
Old 02-19-08, 02:30 PM
  #10  
PureDrifter
BahHumBug

iTrader: (10)
 
PureDrifter's Avatar
 
Join Date: Aug 2004
Location: California
Posts: 23,918
Received 96 Likes on 88 Posts
Default

Originally Posted by mitsuguy
unless things have changed out there, here in texas, they still repair tires for free...
yea, i got a tire on my dd patched a few months ago for free out here in SoCal
Old 02-19-08, 03:57 PM
  #11  
19psi
Lexus Champion
 
19psi's Avatar
 
Join Date: Feb 2007
Location: Lou-Evil KY
Posts: 2,489
Likes: 0
Received 3 Likes on 3 Posts
Default

wow, don't you guys say anything to people around here, we get to charge to fix tires! nobody does it for free around here.
Old 02-19-08, 05:53 PM
  #12  
SoCalSC4
Lexus Champion
 
SoCalSC4's Avatar
 
Join Date: Feb 2002
Location: Cali
Posts: 4,466
Received 13 Likes on 9 Posts
Default

I don't work for free, I suspect most people here don't.

By the time you dismount, inspect, plug, and re-mount & balance the tire,
$40 does not sound unreasonable. I don't own a tire mounting machine or
a balancer, so it would be challenging for a DIYer.

Tire shops and tire manufacturers are being sued left and right for all sorts
of stuff. Michelin was recently sued because "they failed to inform their
tire retailer (shop) about the load rating requirement for a specific vehicle,"
thereby causing the retailer to install tires that were not load rated for
that specific vehicle.

This stuff is going to get way worse before it gets better. Ultimately the
consumer pays because the manufacturer must carry tons of product
liability insurance. They have to pass the cost on, or shut their doors.
Old 02-19-08, 05:56 PM
  #13  
mitsuguy
Maintenance Moderator

iTrader: (2)
 
mitsuguy's Avatar
 
Join Date: May 2005
Location: AZ
Posts: 6,388
Likes: 0
Received 24 Likes on 21 Posts
Default

Originally Posted by SoCalSC4
I don't work for free, I suspect most people here don't.

By the time you dismount, inspect, plug, and re-mount & balance the tire,
$40 does not sound unreasonable. I don't own a tire mounting machine or
a balancer, so it would be challenging for a DIYer.

Tire shops and tire manufacturers are being sued left and right for all sorts
of stuff. Michelin was recently sued because "they failed to inform their
tire retailer (shop) about the load rating requirement for a specific vehicle,"
thereby causing the retailer to install tires that were not load rated for
that specific vehicle.

This stuff is going to get way worse before it gets better. Ultimately the
consumer pays because the manufacturer must carry tons of product
liability insurance. They have to pass the cost on, or shut their doors.
I agree... I charge $21.98 for repair and balance...

the lawsuit with Michelin recently was for improper new tire position, not load rating... new tires go on the rear, not the front, for safety reasons... the customer lost control on a wet surface, and blamed improper new tire placement as the reason...
Old 02-19-08, 11:27 PM
  #14  
SoCalSC4
Lexus Champion
 
SoCalSC4's Avatar
 
Join Date: Feb 2002
Location: Cali
Posts: 4,466
Received 13 Likes on 9 Posts
Default

Originally Posted by mitsuguy
I agree... I charge $21.98 for repair and balance...

the lawsuit with Michelin recently was for improper new tire position, not load rating... new tires go on the rear, not the front, for safety reasons... the customer lost control on a wet surface, and blamed improper new tire placement as the reason...
You're absolutely right about that of course... my apologies!
I got my tire issues mixed-up. I have several close friends who
work for tire manufacturers in one capacity or another. I told one
of these guys I was planning on doing a 22" set-up on my new
Odyssey... he practcally had a meltdown, going on and on about
how the correct size 22" tires aren't load rated for the Ody...
anyway, I was confused with that episode!
Old 02-20-08, 01:55 PM
  #15  
ludes98
Driver School Candidate
 
ludes98's Avatar
 
Join Date: Feb 2008
Location: Arizona
Posts: 41
Likes: 0
Received 0 Likes on 0 Posts
Default

We have always used our local DT and the manager at ours is great. When Brake Masters hosed my hub rings and didn't remount the wheels correctly, he fixed it for free. I have spent thousands in his store and they always remember our cars. That and my wife went nutso on him once for cracking a wheel center which he ordered and replace for free as he should have.


Quick Reply: So Discount Tires wanted $40 to Patch my Tire LOL



All times are GMT -7. The time now is 01:01 PM.