$610 for brake pad job, did my Lexus dealer charge too much?
#1
$610 for brake pad job, did my Lexus dealer charge too much?
last Friday, I dropped off my RX at the Lexus dealer. the service advisor
advised me that I needed new brake pads for front and rear. They have
worn down to 2mm(front) and 3mm(rear)... I had expected this, since it's
been a while... however, he also told me that the rotors also needed to
be machined.... The total bill was $610. (the parts cost for the front and
rear brake pads were only $90)
Did my Lexus dealer charge me too much for something that one mechanic
completed in 1.5 hour? (arrived at 1pm and was out the door by 2:30pm)
by comparison, my sister recently had the front AND rear brake pads and
rotors replaced, as well brake fluid flushed, on her old Mercedes AMG C43
(that's 8 Mercedes pads and 4 Mercedes rotors, new MB brake fluid).
It was done at a Mercedes dealership. The total parts and labor cost
was only $520.
advised me that I needed new brake pads for front and rear. They have
worn down to 2mm(front) and 3mm(rear)... I had expected this, since it's
been a while... however, he also told me that the rotors also needed to
be machined.... The total bill was $610. (the parts cost for the front and
rear brake pads were only $90)
Did my Lexus dealer charge me too much for something that one mechanic
completed in 1.5 hour? (arrived at 1pm and was out the door by 2:30pm)
by comparison, my sister recently had the front AND rear brake pads and
rotors replaced, as well brake fluid flushed, on her old Mercedes AMG C43
(that's 8 Mercedes pads and 4 Mercedes rotors, new MB brake fluid).
It was done at a Mercedes dealership. The total parts and labor cost
was only $520.
Last edited by ToyotaLexus; 01-05-09 at 07:32 PM.
#2
Hacked CL to become a Mod
well you're forgetting parts...but it still shouldn't come out to that much...maybe somewhere in between 300-400, but then again...it's called stealership for a reason
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St00k (11-23-22)
#4
Maintenance Moderator
iTrader: (2)
A typical aftermarket shop would charge something like this: $70 flat rate for installing pads and turning the rotors on the car for the front, and $90 flat rate for installing pads and turning the rotors on the car for the rear... then you have pad selection - you could have gone with the OEM pads if requested for the same price you paid from the dealer, or you could have gone with a stock compound Wagner pad for $60 an axle... On brake jobs, dealers don't appear to have a flat rate, they go by book time, which is up there for a brake job...
#5
Lexus Champion
we charge 2 hours per axle to replace pads and turn rotors, so that would be 4 hours total labor. i don't know what your dealer charges per hour for labor but lexus here charges $105, so that would be $420 for labor plus parts. pads were $90 so that would be $510. hmmm check your invoice, it should be all broken down for you.
#6
Maintenance Moderator
iTrader: (2)
we charge 2 hours per axle to replace pads and turn rotors, so that would be 4 hours total labor. i don't know what your dealer charges per hour for labor but lexus here charges $105, so that would be $420 for labor plus parts. pads were $90 so that would be $510. hmmm check your invoice, it should be all broken down for you.
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#8
Pole Position
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for $610, they machined the rotors?
chances are your rotors could have gone on fine with just the pads.....
had they replaced the rotors and pads for $610, i would consider that unjust.
But replacing pads and machining rotors for $610 is plain highway robbery.
i can install rotors and pads on my GS400 in a little under 1hr...1.5hrs at most. And that was in the cold.
chances are your rotors could have gone on fine with just the pads.....
had they replaced the rotors and pads for $610, i would consider that unjust.
But replacing pads and machining rotors for $610 is plain highway robbery.
i can install rotors and pads on my GS400 in a little under 1hr...1.5hrs at most. And that was in the cold.
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ptthere (01-25-22)
#9
Maintenance Moderator
iTrader: (2)
for $610, they machined the rotors?
chances are your rotors could have gone on fine with just the pads.....
had they replaced the rotors and pads for $610, i would consider that unjust.
But replacing pads and machining rotors for $610 is plain highway robbery.
i can install rotors and pads on my GS400 in a little under 1hr...1.5hrs at most. And that was in the cold.
chances are your rotors could have gone on fine with just the pads.....
had they replaced the rotors and pads for $610, i would consider that unjust.
But replacing pads and machining rotors for $610 is plain highway robbery.
i can install rotors and pads on my GS400 in a little under 1hr...1.5hrs at most. And that was in the cold.
Also, although I agree that those prices are quite high, but they are based on manufacturers labor times to do such pieces of work. You could install rotors and pads in an hour and a half all the way around, but it'd be a stretch to get all 4 rotors turned, cleaned, and serviced properly - this would include cleaning the hub mounting surfaces, cleaning and lubing the slide pins, bleeding the brakes and cleaning off the abs reluctor wheel if applicable...
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exonw (08-12-20)
#10
I've used this same Lexus dealer for many years. They also have very
reasonable prices. (reasonable compared to the Toyota dealers around
this area) For example, oil change with Mobil 1 5W-30 only costs $49,
which includes 4 quarts of Mobil 1, a Toyota filter, and labor... plus a
free free hand wash & interior cleaning. Michelin SUV tire prices were also
lower than the Costco warehouse two miles down the road. Not to
mention that they have the cheapest price on update navigation DVDs
in the entire US(as far as I know).... only $179 for the '08 DVD.
However, I've never gotten a full brake job like this before, so I guess
I was shocked by the $610 price. I supposed it more than made up for
all the other low-cost items in their service dept??? I guess next
time I'll just have to spend more time in the customer lounge and eat
a few gallons of the free all-you-can-eat Haagen-Dazs ice cream to make
up for it... They have a better lounge than the MB lounge that I take my
MB to... What other Lexus dealer has eleven Panasonic 65" 1080p plasma
TV in one room?
reasonable prices. (reasonable compared to the Toyota dealers around
this area) For example, oil change with Mobil 1 5W-30 only costs $49,
which includes 4 quarts of Mobil 1, a Toyota filter, and labor... plus a
free free hand wash & interior cleaning. Michelin SUV tire prices were also
lower than the Costco warehouse two miles down the road. Not to
mention that they have the cheapest price on update navigation DVDs
in the entire US(as far as I know).... only $179 for the '08 DVD.
However, I've never gotten a full brake job like this before, so I guess
I was shocked by the $610 price. I supposed it more than made up for
all the other low-cost items in their service dept??? I guess next
time I'll just have to spend more time in the customer lounge and eat
a few gallons of the free all-you-can-eat Haagen-Dazs ice cream to make
up for it... They have a better lounge than the MB lounge that I take my
MB to... What other Lexus dealer has eleven Panasonic 65" 1080p plasma
TV in one room?
#12
#13
Lexus Champion
for $610, they machined the rotors?
chances are your rotors could have gone on fine with just the pads.....
had they replaced the rotors and pads for $610, i would consider that unjust.
But replacing pads and machining rotors for $610 is plain highway robbery.
i can install rotors and pads on my GS400 in a little under 1hr...1.5hrs at most. And that was in the cold.
chances are your rotors could have gone on fine with just the pads.....
had they replaced the rotors and pads for $610, i would consider that unjust.
But replacing pads and machining rotors for $610 is plain highway robbery.
i can install rotors and pads on my GS400 in a little under 1hr...1.5hrs at most. And that was in the cold.
if the customer comes back, we have to take it all apart again, except for free this time and fix the squeek, which usually means the rotors have to be machined anyway,s o it's best to just do it right the first time so the customer isn't put out and i don't have to work for free...
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exonw (08-12-20)
#14
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They didn't over charge you, just RAPED your wallet... They can do all the necessary steps to make sure the brake job is done correctly, but the dealer charges per hour and you can rest assure that they didn't use that much in parts..
The job is done, you Live and you Learn.
The job is done, you Live and you Learn.