Hey guys,

Last month I bought a set of 18" Work Termist TM1's from Peter at Wheel Experts. The fit and outcome was perfect and I was pleasently happy.

I got a call today from Peter informing me that the finish on the Termist's may be flawed and peel in 2-3 years and due to this, Work will be sending me a brand new set of wheels in 4-6 weeks while reimbursing me for any and all costs I incur in the process of changing the wheels.

This further proves to me I made the right decision going with Peter as he did a excellent job with the process and took the time to inform me of this recall. Work will definetly be number one on my list for wheels in the future. A true and honest company indeed.

-Anthony

 

It's always nice to hear stories of vendors/retailers who go out of their way to provide this level of service to their customers. I haven't really dealt with Peter (Wheel Experts), although I've talked to him on the phone a few times and to me he really seems like a stand-up guy. Good lookin' out Peter!!

Regards,

-Seize

 

WOW, that is AWESOME service!

 

That's a GREAT story - thanks for sharing...

 

nice service all around. too bad wheel experts had to leave

 

Thanks for sharing Anthony. These types of statements can go a long way helping people that have not purchased any rims decide on who to use as their vendor.
That is just awesome customer service.

 

Wow, that is dedication!!!

 

wow, that really is great.